Question 1

In which countries is STAGE+ available?

Accepted Answer

Our service is available worldwide. Even if you travel or are in a second residence, you can use your access as usual.

Please note that certain content may not be available in all regions due to licensing restrictions.

Question 2

Can I stream on multiple devices?

Accepted Answer

With your STAGE+ account, you can log in on multiple devices, even when travelling or in a second residence. Our service is available worldwide.

However, playing content on two devices simultaneously is not possible.

Question 3

In which formats is the content streamed?

Accepted Answer

The contents of STAGE+ are currently streamed in the following formats:

Video content

Audio
Stereo	AAC 320kbit/s or 256kbit/s
Dolby Atmos	768kbit/s	For selected content

Video
Full HD	1920x1080
4K	3840x2160	For selected content

Audio albums

Stereo	AAC 320kbit/s
Lossless	FLAC HD 48kHz/24-bit FLAC CD 44kHz/16-bit	For selected content
Dolby Atmos	768kbit/s	For selected content

Question 4

Does STAGE+ also offer a free trial?

Accepted Answer

You can test STAGE+ free of charge for 30 days with an annual subscription. When your free trial expires, your subscription will begin and the first payment will be taken automatically. Of course, you can cancel your subscription at any time via MySTAGE+.

Please note that this trial period is only valid for the first order and not for a renewed subscription.

If you decide not to subscribe, our free content is still available to you on our website and apps. Register for free and start with STAGE+ today: www.stage-plus.com

Question 5

Is there a repeat of the live broadcast?

Accepted Answer

After a live broadcast, the stream is repeated twice at different times to cover different time zones. The date and time of the replays can be found on the broadcast page. Once the final stream is complete, the content undergoes post-production and will be available for on-demand viewing in the media library within a few days.

An overview of all upcoming live broadcasts can be found here.

Question 6

Is there a discount for students and teachers?

Accepted Answer

Students (from the age of 18) as well as active music teachers are entitled to a discount for the purchase of a subscription. To get the discount, you can contact our support team directly: support@stage-plus.com Please also attach an official confirmation of your status (e.g. a student ID) to your message.

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